Rostrvm Call Centre Software

Rostrvm Solutions Limited design, develop and support their own call centre software solutions. Established in 1986, Rostrvm is a UK company based in Woking, Surrey. The Rostrvm software application suite assists businesses reach and exceed their objectives while providing personalised customer service.

At Rostrvm they do things differently. They don't believe that a call centre upgrade requires an expensive system change as most suppliers do. They can lengthen the life of your existing equipment by adding new features at a fraction of the cost. Rostrvm don't make you work around their sophisticated call centre systems. It works around you, meshing with your existing back-end systems, telephony and business procedures to create a seamless solution that meets your needs.

For example, you can keep your existing PBX and add a predictive dialler, or maybe keep your back-end systems and include comprehensive reporting systems.

Their inbound call handling call routing engine guarantees customers are directed to the most suitable resource, and their outbound call centre systems ensures you meet your commitments and call your clients back.

All this is backed up by Rostrvm call centre agent support tools and contact management applications.